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Aquaria Thermal SPA Terme Virgilio Hotels Cosmetics Institute Cosmetics Institute
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E-commerce Customer Service

Delivery

Do you want to ship to a different address than the billing address?
It is possible to indicate one or more shipping addresses other than the billing address. The ordered goods will be delivered directly to the “shipping” address indicated by the customer.
Delivery is usually within 3-4 working days after receipt of the order; in any case, the goods will be delivered within a maximum of 30 days after receipt of the order.

Shipping costs will be €6.90 for orders of less than €24 and free of charge for all orders over €24.

Shipping costs are payable by the user, unless otherwise indicated in the Product Page or elsewhere on the site.

The specific amount of the shipping costs due by the user concerning an order will be expressly and separately indicated (in Euros and inclusive of VAT) in the order summary and, in any case, before the user proceeds to transmit the order, as well as in the order confirmation e-mail.

No, to communicate a different shipping address, you must wait for the delivery package to go into storage. We can then instruct the courier to deliver to a new address.
Your order has been handed over to the courier but the tracking has yet to be activated. We suggest you try again later or the next day.
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Terme e Grandi Alberghi Sirmione S.p.A. Piazza Virgilio, 1 – 25019 Colombare di Sirmione (BS) P. IVA 00548290980 – C.F. ed iscrizione C.C.I.A.A. Brescia n.00279830178 REA n.20160 · Privacy policy · Cookie policy · Cookie settings · created by Sabootage 2112

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